Payout Limits & Timing

Before you request a payout, make sure your balance meets the minimum and you are within the daily cap. The numbers below apply to all players — they do not change based on payment method.

Minimum withdrawal
৳1,400
Daily withdrawal limit
৳1,25,000
Processing time
29 min
First withdrawal KYC review
≤ 6 hrs
Wagering requirement
10×
Support
24/7 Live Chat
Note on bonus funds: If you claimed the welcome bonus, you must complete a 10× wagering requirement on the bonus amount before any winnings from that bonus become withdrawable. You can always withdraw your own deposited funds (not covered by a bonus) at any time.

Supported Payment Methods

xx789 supports all major mobile banking options used in Bangladesh. Each method has the same withdrawal floor — choose whichever wallet you deposit from to keep things simple.

    Payment Method Min Deposit Deposit Time Min Withdrawal Withdrawal Time Fee
    bKash ৳100 4 min ৳1,400 29 min None
    Nagad ৳100 4 min ৳1,400 29 min None
    Rocket ৳100 4 min ৳1,400 29 min None
    Upay ৳100 4 min ৳1,400 29 min None
    Bank Transfer ৳100 4 min ৳1,400 1–3 business days Varies by bank
Tip: Mobile wallet payouts (bKash, Nagad, Rocket, Upay) are credited within 29 minutes around the clock. Bank transfers depend on your bank's clearing schedule and may take longer on weekends and public holidays.
xx789 withdrawal screen showing bKash payout confirmation and wallet balance in Bangladesh

How to Submit a Withdrawal

The whole process takes under two minutes once your KYC is approved. Follow these steps in order — skipping any one of them is the most common cause of delays.

  1. 1

    Log In to xx789

    Open the site or the xx789 App and sign in. Make sure you are on your verified account — not a test or secondary account.

  2. 2

    Go to "Withdraw"

    Tap your wallet balance at the top right, then select Withdraw from the dropdown menu inside your account dashboard.

  3. 3

    Choose Method & Enter Amount

    Pick bKash, Nagad, Rocket, Upay, or Bank Transfer. Enter the amount (minimum ৳1,400; daily cap ৳1,25,000). Type your mobile wallet number exactly — one wrong digit sends the money to a stranger.

  4. 4

    Confirm & Wait

    Tap Confirm Withdrawal. You will see a reference ID on screen — save it. Funds arrive in your mobile wallet within 29 minutes. Check your bKash or Nagad app for the credit SMS.

First-time withdrawal: If this is your first xx789 withdraw request ever, the system will hold the payout until your KYC documents are reviewed (up to 6 hours). After that, all future withdrawals process at the standard 29-minute speed.

Why KYC Is Required Before Your First Payout

KYC (Know Your Customer) is a one-time identity check. xx789 asks for it before processing your first withdrawal — not when you sign up, not when you deposit. The goal is simple: confirm that the person pulling money out of an account is the same person who owns it.

Bangladesh financial regulations require licensed online operators to verify player identity before releasing funds. This protects you too: if anyone ever tries to access your account, they cannot withdraw without passing the same check.

You only do KYC once. After approval, every subsequent xx789 withdraw goes straight through at the 29-minute processing speed with no extra steps.

Documents You Need for KYC

You need one photo ID from the list below. Any of them works — choose whatever is most convenient to photograph clearly.

National ID Card (NID)

The standard Bangladesh NID. Upload both the front and the back sides as separate images.

Passport

Upload the photo/bio-data page. The full name and date of birth must be clearly visible and match your xx789 account details.

Driving Licence

Upload both sides. Make sure the licence number, name, and photo are in focus — blurry corners are the most common rejection reason.

Name match: The name on your document must be identical to the name you registered with. If there is a spelling difference, contact 24/7 Live Chat before uploading — they can correct minor discrepancies faster than a re-submission.

Uploading Your KYC Documents

The upload form appears automatically when you submit your first withdrawal request. You can also reach it from Account → Verification in your profile menu.

  1. 1

    Select Document Type

    Choose NID, Passport, or Driving Licence from the dropdown. The form adjusts to show the right upload fields for that document.

  2. 2

    Upload Clear Photos

    Tap the upload button for each side. Use a phone camera in good lighting. File formats accepted: JPG, PNG, PDF. Max size per file: 5 MB.

  3. 3

    Submit & Wait for Review

    Tap Submit for Verification. The team reviews submissions within 6 hours. You will get an in-app notification and an account message when approved.

Photo & Scan Requirements

Most KYC rejections come from bad-quality images. Run through this checklist before you hit Submit — it takes 30 seconds and can save you a full day.

  • All four corners of the document are visible
  • No glare or flash reflection on the surface
  • Text is in focus and readable at 100% zoom
  • Document is not expired
  • File is at least 300 KB (not heavily compressed)
  • Background is plain and contrasting
  • No part of the document is covered by a finger
  • Name matches your xx789 account name exactly

How xx789 Protects Your Personal Data

Submitting ID documents is a reasonable concern. Here is exactly what happens to your files after you upload them.

Your documents are stored securely

KYC files are encrypted at rest and in transit using TLS. They are accessed only by the verification team and are never shared with advertisers, third-party marketers, or other players. Documents are retained only as long as required by applicable regulations, after which they are deleted from active storage. If you have a question about your data, contact 24/7 Live Chat directly from your account dashboard.

Common Reasons a Withdrawal Gets Rejected

Rejections are rare if you follow the steps above, but here are the most frequent causes — plus how to fix each one quickly.

  • Wagering requirement not met. Bonus winnings require a 10× playthrough before withdrawal. Check your bonus progress bar in the Promotions tab. Continue playing eligible games until the counter reaches 100%.
  • KYC not yet approved. Your documents are still under review (up to 6 hours for the first submission). Wait for the approval notification before retrying the withdrawal.
  • Incorrect wallet number. The mobile number you entered does not match an active bKash/Nagad/Rocket/Upay account. Double-check and re-submit. xx789 cannot reverse a payment sent to a wrong number.
  • Amount below ৳1,400 or above ৳1,25,000. Adjust the amount and resubmit. If you want to withdraw more than the daily cap, split into separate requests across two calendar days.
  • Account name does not match the wallet name. Your xx789 registered name and your bKash/Nagad registered name must be the same. Contact Live Chat to resolve a name mismatch before retrying.
  • Blurry or incomplete KYC documents. Re-upload clearer photos using the checklist in the section above. The fastest fix is to retake the photos in daylight with your phone's standard camera app.

Questions Players Ask About xx789 Withdrawals

01 What is the minimum amount I can withdraw from xx789?
The minimum xx789 withdraw amount is ৳1,400. If your balance is below this, you need to keep playing until it reaches the threshold. There is no maximum per transaction, but the daily combined total cannot exceed ৳1,25,000.
02 How long does it take to receive money after I request a withdrawal?
For bKash, Nagad, Rocket, and Upay, funds arrive within 29 minutes. Bank transfers follow your bank's clearing schedule and typically take 1–3 business days. The 29-minute window applies 24 hours a day, including weekends and public holidays, for mobile wallet methods.
03 I submitted my KYC documents. When will they be reviewed?
First-time KYC submissions are reviewed within 6 hours. In practice, most approvals happen faster during business hours. You will receive an in-app notification and an account message when your verification is complete. After approval, all future withdrawals process without any KYC hold.
04 Do I need to do KYC every time I withdraw?
No. KYC is a one-time process. You complete it once before your first withdrawal, and that verification stays on your account permanently. All subsequent xx789 withdraw requests process at the standard 29-minute speed with no additional document checks.
05 Can I withdraw to a different bKash number than the one I deposited from?
In most cases, xx789 requires the withdrawal wallet to match the deposit wallet to prevent fraud. If you have changed your mobile number or wallet, contact 24/7 Live Chat before submitting a withdrawal request. They will guide you through the update process, which may require additional identity verification.
06 My withdrawal was rejected. What should I do?
First, read the rejection reason shown in your transaction history — it will tell you exactly what went wrong. The most common issues are an unmet wagering requirement, a wrong wallet number, or a pending KYC review. Fix the specific issue and resubmit. If the reason is unclear, open a 24/7 Live Chat and share the transaction reference ID you saved when you submitted the request.
07 Is there a fee for withdrawing money from xx789?
xx789 does not charge a platform fee for withdrawals via bKash, Nagad, Rocket, or Upay. Bank Transfer payouts may attract a fee from your bank — check with your bank directly. The amount you request is the amount that leaves your xx789 balance.
08 What happens if my daily withdrawal limit resets?
The daily limit of ৳1,25,000 resets at midnight Bangladesh time (UTC+06). If you need to withdraw more than the cap, plan your requests across two days. Higher VIP tiers get increased daily limits — Star tier unlocks ৳2,50,000, and Crown tier players can withdraw up to ৳37,00,000 per day.

Ready to cash out your winnings?

Create your account, complete KYC once, and withdraw to bKash or Nagad within 29 minutes.

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